Terms of service
Last updated: April 2026
Welcome to Avanory (“Avanory,” “we,” “us,” or “our”). By accessing our website, browsing our store, or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), along with our Privacy Policy, Shipping Policy, and Refund Policy. If you do not agree, please do not use our website or services.
1. Eligibility
By using this site, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are using this site with the permission of a parent or legal guardian.
2. Products & Intended Use
Our products are intended for cosmetic and personal care use only. Results may vary from person to person depending on skin type, routine, and other individual factors.
Information provided on this website is for general informational purposes only and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease. If you have sensitive skin, allergies, a medical condition, or if you are pregnant or nursing, consult a qualified healthcare professional before use.
We make reasonable efforts to display product descriptions, images, and colors accurately, but we cannot guarantee that your device display will reflect the exact appearance of the product.
3. Orders & Acceptance
By placing an order, you are making an offer to purchase. We reserve the right to accept, reject, limit, or cancel any order at our discretion, including for suspected fraud, pricing errors, inventory issues, or abuse of our policies.
If we cancel an order after payment has been made, we will issue a refund to the original payment method.
You are responsible for ensuring that the billing, shipping, and contact information you provide is accurate and complete.
4. Pricing & Payment
All prices are listed in the currency shown at checkout unless otherwise stated. Prices, promotions, discounts, and product availability may change without notice.
You agree to provide current, complete, and accurate payment and account information for all purchases made through our store. By submitting payment information, you represent that you are authorized to use the selected payment method.
5. Shipping & Delivery
Shipping and delivery estimates are provided for convenience only and are not guaranteed. Delays may occur due to carriers, customs, weather, high order volume, or other factors outside our control.
Once an order has been shipped, we are not responsible for:
carrier delays
incorrect addresses entered at checkout
packages marked as delivered by the carrier but not received
For more information, please review our Shipping Policy.
6. Returns, Refunds & Replacements
Returns, refunds, and replacements are handled in accordance with our Refund Policy. By placing an order, you agree to those terms.
7. Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible. We cannot guarantee changes or cancellations once an order has been processed or prepared for shipment.
8. Promotions, Discounts & Free Gifts
From time to time, we may offer discount codes, free gifts, bundles, or limited-time promotions. Unless otherwise stated:
only one discount may be used per order
discounts cannot be applied after an order is placed
free gifts are subject to availability and may be changed or substituted
promotions may be modified or ended at any time
9. Subscriptions (If Applicable)
If subscription products are offered on our store:
you authorize us to charge your payment method on a recurring basis at the frequency shown at checkout
you may manage or cancel your subscription through your customer portal or by contacting us
subscription pricing, product availability, and shipping timing may change with notice where required by law
10. Intellectual Property
All content on this website, including but not limited to text, product descriptions, images, graphics, logos, branding, videos, and site design, is owned by or licensed to Avanory and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, republish, or exploit any content from this website without our prior written permission.
11. Prohibited Conduct
You agree not to use this website or its services to:
violate any law or regulation
submit false or misleading information
impersonate another person
interfere with the security or operation of the website
attempt unauthorized access to the site, checkout, or related systems
abuse our refund, replacement, or promotional policies
engage in fraudulent, deceptive, or harmful conduct
We reserve the right to restrict access, cancel orders, or take further action if we believe a user has violated these Terms.
12. Third-Party Services & Links
Our website may contain links to third-party websites or may use third-party services, tools, or integrations. We are not responsible for the content, availability, practices, or policies of any third-party website or service.
Your use of third-party services is at your own risk.
13. Shopify Platform
Our store is hosted by Shopify, which enables us to sell products and provide our services to you. However, all purchases made through this store are made directly with Avanory, not Shopify. Shopify is not responsible for any sales, products, shipping issues, refunds, or disputes between you and us.
14. Disclaimer of Warranties
To the fullest extent permitted by law, this website and all products and services offered through it are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the website will be uninterrupted, secure, or error-free.
15. Limitation of Liability
To the fullest extent permitted by law, Avanory shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of your use of the website or purchase of any product.
Our total liability for any claim relating to an order will not exceed the amount paid for the product(s) in the order at issue.
16. Privacy
Your use of this website is also governed by our Privacy Policy.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Avanory operates, without regard to conflict of law principles.
18. Changes to These Terms
We may update these Terms from time to time. Any updates will be posted on this page with a revised “Last updated” date. Your continued use of the website after any changes are posted constitutes your acceptance of those changes.
19. Contact Information
If you have any questions about these Terms, please contact us at: