Privacy policy
Privacy Policy
Last updated: July 4, 2026
Avanory operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a shopping experience. Avanory is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise communicate with us through avanory.com.
Please read this Privacy Policy carefully. By using or accessing our website, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
Personal information we collect or process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include information that is collected anonymously or de-identified so that it cannot reasonably identify you.
Depending on how you interact with our website, where you live, and what laws apply, we may collect or process the following categories of personal information:
Contact details, such as your name, billing address, shipping address, phone number, and email address.
Payment and transaction information, such as payment confirmation, order details, items you purchase, items you return, and related transaction details.
Account information, such as account login details, preferences, and settings, if you create an account.
Shopping activity, such as items you view, add to cart, or purchase.
Communications with us, including information you send when contacting customer support.
Device and usage information, such as your device, browser, IP address, network connection, and how you interact with our website.
Sources of personal information
We may collect personal information:
Directly from you, including when you place an order, create an account, contact us, or otherwise provide information to us.
Automatically through our website, including from your device and through cookies or similar technologies.
From Shopify and other service providers who help us operate our store, process payments, fulfill orders, provide analytics, or provide customer support.
From marketing, advertising, or business partners, where permitted by law.
How we use your personal information
We may use your personal information to:
Process payments and fulfill orders.
Arrange shipping and delivery.
Provide order confirmations, shipping updates, and customer support.
Process returns, refunds, cancellations, or other order-related requests.
Maintain and improve our website and customer experience.
Detect, investigate, and help prevent fraud, abuse, security issues, or illegal activity.
Send marketing communications if you have opted in to receive them.
Measure and improve our marketing and advertising performance.
Comply with legal obligations, respond to valid legal requests, enforce our policies, and protect our rights.
How we disclose personal information
We may disclose personal information in the following circumstances:
With Shopify, payment processors, shipping and fulfillment partners, customer-support providers, technology providers, analytics providers, and other service providers who help us operate our business.
With marketing and advertising partners, where permitted by law, to help measure or show advertising.
When you direct us or consent to us sharing information, such as when information is needed to ship your order or provide a requested service.
In connection with a business transaction, such as a merger, sale, restructuring, or transfer of business assets.
When required or permitted by law, including to respond to legal requests, enforce our policies, protect our rights, or protect the rights and safety of others.
Relationship with Shopify
Our store is hosted by Shopify. Shopify provides the technology that allows us to operate our online store and process purchases. Information you submit through our store may be transmitted to and processed by Shopify and its service providers in order to provide and improve the services used to operate our store.
To learn more about how Shopify processes consumer information, you can review Shopify’s consumer privacy information at:
https://privacy.shopify.com/en
Third-party websites and links
Our website may contain links to websites or services operated by third parties. If you follow a link to a third-party website, you should review that website’s privacy policy and terms. We are not responsible for the privacy, security, accuracy, or practices of third-party websites.
Children’s data
Our website is not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided personal information to us, please contact us at support@avanory.com so we can review the request.
Security and retention
No method of transmission or storage is perfectly secure. We use service providers and systems designed to help protect personal information, but we cannot guarantee perfect security.
We keep personal information for as long as needed to fulfill orders, provide customer support, process returns or refunds, comply with legal obligations, resolve disputes, prevent fraud, and operate our business.
Your rights and choices
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion of certain information, request a copy of your information, or opt out of certain uses of your information for targeted advertising or marketing.
These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before processing a request, and we may decline a request where permitted by law.
To make a privacy request, contact us at support@avanory.com.
Marketing communications
If you opt in to receive marketing emails, you can unsubscribe at any time using the unsubscribe link in the email. Even if you unsubscribe from marketing, we may still send non-promotional messages, such as order confirmations, shipping updates, or customer-service messages.
Cookies and tracking
Our website may use cookies and similar technologies to help the site function, remember preferences, understand how visitors use the website, and measure advertising performance.
Depending on your location and our customer-privacy settings, you may be shown a cookie or privacy preference banner. You can manage available preferences through the tools provided on our website where available.
Complaints
If you have a complaint about how we handle personal information, please contact us at support@avanory.com. Depending on where you live, you may also have the right to contact your local data protection authority or privacy regulator.
International transfers
Your personal information may be processed or stored outside the country or state where you live, including by Shopify and other service providers that help us operate our store. Where required, appropriate safeguards may be used for such transfers.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations. Updates will be posted on this page with the updated date.
Contact
If you have questions about this Privacy Policy or want to exercise any privacy rights available to you, contact us at:
support@avanory.com